It's a fact that most companies lose 15 - 20% of their customer base a year. Regardless of your industry, if your company relies on a paid subscriber base, then Restart Solutions, Inc. should be incorporated into your business plan. For the past fifteen years Restart Solutions has become extremely adept at customer reactivation by honing our skills in the newspaper industry; one of the most demanding industries around.
What makes a call campaign so suitable for customer reactivation? Dialogue. Unlike any other media, telemarketing is the superior choice when it comes to asking a customer to resubscribe to your product. Telemarketing is an excellent way to reach your market quickly and efficiently and mining your inactive customer database is your most cost efficient way to increase sales and re-establish past customers. With past customers it's simple: since they've already done business with your company and liked your product, they are more likely to subscribe to it again, especially if you have a strong compelling offer or premium for the customer. And you can trust that our agents will clearly explain your unique value proposition and provide solutions.
What's more, it's the ideal opportunity to address AND OVERCOME concerns and ask for more business. And in our endeavor to reactivate your past customers we'll take the time to survey them, whether they resubscribe or not; an additional benefit to using our service that will cost you much less than if you were conducting separate market surveys to find out why people stopped subscribing to your service. |
